Terms and Conditions

This Terms and Conditon sets out the basis which Takasago Singapore Pte Ltd (“we”, “us”, or “our”) may collect, use, disclose or otherwise process personal data of our customers in accordance with the Personal Data Protection Act (“PDPA”). This Notice applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes.

Personal Data

  1. As used in this Terms and Conditon:
    1. “customer” means an individual who (a) has contacted us through any means to find out more about any goods or services we provide, or (b) may, or has, entered into a contract with us for the supply of any goods or services by us; and
    2. “personal data” means data, whether true or not, about a customer who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access.
  2. Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include name, email address and telephone number.
  3. Other terms used in this Terms and Conditon shall have the meanings given to them in the PDPA (where the context so permits).

Collection, use and disclosure of personal data

  1. We generally do not collect your personal data unless (a) it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us (your “authorised representative”) after (i) you (or your authorised representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorised representative) have provided written consent to the collection and usage of your personal data for those purposes, or (b) collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).
  2. We may collect and use your personal data for any or all of the following purposes:
    1. performing obligations in the course of or in connection with our provision of the goods and/or services requested by you;
    2. verifying your identity;
    3. responding to, handling, and processing queries, requests, applications, complaints, and feedback from you;
    4. managing your relationship with us; and
    5. processing payment or credit transactions.
  3. We may disclose your personal data:
    1. where such disclosure is required for performing obligations in the course of or in connection with our provision of the goods and services requested by you;
    2. to third party service providers, agents and other organisations we have engaged to perform any of the functions with reference to the above mentioned purposes.
  4. The purposes listed in the above clauses may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under a contract with you).

Withdrawing your consent

  1. The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop collecting, using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below.
  2. Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within ten (10) business days of receiving it.
  3. Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in clause 8 above.
  4. Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.

Access to and correction of personal data

  1. If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold about you, you may submit your request in writing or via email to our Data Protection Officer at the contact details provided below.
  2. Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.
  3. We will respond to your request as soon as reasonably possible. In general, our response will be within thirty (30) business days. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).

Protection of personal data

  1. To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as minimised collection of personal data, authentication and access controls (such as good password practices, need-to-basis for data disclosure, etc.), encryption of data, up-to-date antivirus protection, and web security measures against risks.
  2. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

Accuracy of personal data

  1. We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email at the contact details provided below.

Retention of personal data

  1. We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.
  2. We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.

Transfers of personal data outside of Singapore

  1. We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made and we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.

Data protection officer

  1. You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, in the following manner:
    1. Contact No.: 67373312
    2. Email Adrress: sg.mail@tte-net.com

Effect of and changes to Terms and Conditon

  1. This Terms and Conditon applies in conjunction with any other policies, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.
  2. We may revise this Terms and Conditon from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Terms and Conditon was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.

Trademarks and Intellectual Property Rights

  1. The rights relating to trade names, trademarks, and other marks (collectively referred to as "Trademarks") of Takasago Singapore Pte Ltd, its affiliates, and other companies used on this website are protected under applicable Trademark Law, Unfair Competition Law, and other intellectual property laws. Unauthorized use, reproduction, or distribution of these Trademarks without prior written consent from the Company, its affiliates, or the respective third parties is strictly prohibited.
  2. Trademarks marked with the ™ symbol and registered trademarks marked with the ® symbol, as well as patent numbers listed on the website, refer to trademarks and patents applied for or registered in Japan.

Disclaimer

  1. While we make reasonable efforts to ensure that the information on this website is accurate, up-to-date, and useful, we do not guarantee its accuracy, completeness, usefulness, or fitness for any specific purpose.
  2. Takasago Singapore Pte Ltd will not be held responsible for any damages, losses, or other consequences resulting from the use of the website or its content, including but not limited to any errors, inaccuracies, or omissions in the information provided.
  3. We reserve the right to change, update, or remove any information on this website at our discretion and without prior notice. Additionally, we may suspend or cease the operation of the website at any time without prior notice. You acknowledge that we are not responsible for any damages or losses arising from such changes, updates, suspension, or cancellation of the website.
  4. Third Party Links:
    1. This website may contain links to external websites. We have no control over the content or services provided by these third-party websites, and we do not assume responsibility for any damages or losses caused by using such external information or services. We recommend that you review the privacy policies and terms of service of any third-party websites that you visit.